Balmoral from Fred. Olsen Cruise Lines

Ship Facts
Launched	1987
Refitted	2024
Language	en-GB
Gross Tonnage	43537
Cabins	710
Capacity	1250
Crew	537
Currency	GBP
Decks	10
Large Cabins	123
Length	218.0
Speed	18
Wheelchair Cabins	9
Width	32.0

Cabins

Owner's Suite (OW)
The spacious and tastefully decorated Owner's Suites on Balmoral are approximately 1181 square feet in size and are situated on Highland Deck 10. These suites feature all the amenities guests may need, with plenty of room, and a full length balcony, plus a few extra touches for a comfortable and memorable stay.
- Deck: Highland Deck 10
- Size: 1181 square feet (approx.)
- Bedroom with twin or double bed
- Separate sitting area
- Separate dining area
- Bathroom with bath and shower
- Walk in wardrobe
- Private balcony with large table, chairs and sun loungers
- Large floor-to-ceiling windows
- Access to your mini bar and food & drink cooler
- Guests benefit from complimentary Suite Dreams package
SUITE DREAMS PACKAGE
Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your time on board Balmoral even more special.
Priority check-in** and a bottle of sparkling wine will ensure you're perfectly relaxed when you are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas, for you to use - ideal for our Scenic Discoveries, where you'll marvel at the beautiful islands, lochs and seascapes Balmoral will cruise past
With our compliments on selected Suite grades.
- Priority check-in
- A welcome bottle of sparkling wine
- Fruit basket (topped up on request throughout your cruise)
- Flowers or plant in your Suite
- Bathrobe and slippers
- Luxury towels
- Free pressing service for formal wear
- Binoculars in your Suite
- World atlas and country guide for your reference
- Afternoon canapé service
- Daily newsletter, featuring national and international news
- Pair of compact umbrellas for use ashore
- Laundry service discount vouchers
- Carafe of water, replenished daily
*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.
Premier Suite (PS)
The spacious, elegantly-styled Premier Suites on Balmoral are approximately 601 square feet in size and situated high on the ship on Highland Deck 10. These suites feature all the amenities guests need, plus a few extra touches for an even more comfortable, restful and memorable stay.
- Deck: Highland Deck 10
- Size: 601 square feet (approx.)
- Bedroom with twin or double bed
- Separate sitting area
- Bathroom with bath/shower
- Private balcony with large table, chairs and sun loungers
- Large floor-to-ceiling windows
- Access to your mini bar and food & drink cooler
- Guests benefit from complimentary Suite Dreams package
SUITE DREAMS PACKAGE
Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your time on board Balmoral even more special.

Priority check-in** and a bottle of sparkling wine will ensure you're perfectly relaxed when you are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas, for you to use - ideal for our Scenic Discoveries, where you'll marvel at the beautiful islands, lochs and seascapes Balmoral will cruise past

With our compliments on selected Suite grades.
- Priority check-in
- A welcome bottle of sparkling wine
- Fruit basket (topped up on request throughout your cruise)
- Flowers or plant in your Suite
- Bathrobe and slippers
- Luxury towels
- Free pressing service for formal wear
- Binoculars in your Suite
- World atlas and country guide for your reference
- Afternoon canapé service
- Daily newsletter, featuring national and international news
- Pair of compact umbrellas for use ashore
- Laundry service discount vouchers
- Carafe of water, replenished daily
*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.
Marquee Suite (MS)
At approximately 472 square feet in size, Balmoral's Marquee Suites provide guests with ample space in which to relax, and feature all of the amenities – as well as a few extra benefits – that are needed for a comfortable and enjoyable cruise experience.
- Deck: Highland Deck 10 (forward)
- Size: 472 square feet (approx.)
- Bedroom with large double bed
- Separate sitting area
- Bathroom with bath/shower
- Private balcony with sun loungers
- Large floor-to-ceiling windows
- Access to your mini bar and food & drink cooler
- Guests benefit from complimentary Suite Dreams package
SUITE DREAMS PACKAGE

Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your time on board Balmoral even more special.
Priority check-in** and a bottle of sparkling wine will ensure you're perfectly relaxed when you are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas, for you to use - ideal for our Scenic Discoveries, where you'll marvel at the beautiful islands, lochs and seascapes Balmoral will cruise past
With our compliments on selected Suite grades.
- Priority check-in
- A welcome bottle of sparkling wine
- Fruit basket (topped up on request throughout your cruise)
- Flowers or plant in your Suite
- Bathrobe and slippers
- Luxury towels
- Free pressing service for formal wear
- Binoculars in your Suite
- World atlas and country guide for your reference
- Afternoon canapé service
- Daily newsletter, featuring national and international news
- Pair of compact umbrellas for use ashore
- Laundry service discount vouchers
- Carafe of water, replenished daily
*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.
Superior Suite (SS)
Balmoral's Superior Suites, at approximately 341 square feet in size, provide guests with plenty of space in which to relax and enjoy their time on board. Each suite features all the amenities needed for a comfortable stay, as well as a few additional benefits.
- Deck: Highland Deck 10 & Bridge Deck 9 (midship)
- Size: 341 square feet (approx.)
- Bedroom with twin or double bed
- Separate sitting area
- Bathroom with bath/shower
- Private balcony with sun loungers
- Large floor-to-ceiling windows
- Access to your mini bar and food & drink cooler
- Guests benefit from complimentary Suite Dreams package
SUITE DREAMS PACKAGE

Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your time on board Balmoral even more special.
Priority check-in** and a bottle of sparkling wine will ensure you're perfectly relaxed when you are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas, for you to use - ideal for our Scenic Discoveries, where you'll marvel at the beautiful islands, lochs and seascapes Balmoral will cruise past
With our compliments on selected Suite grades.
- Priority check-in
- A welcome bottle of sparkling wine
- Fruit basket (topped up on request throughout your cruise)
- Flowers or plant in your Suite
- Bathrobe and slippers
- Luxury towels
- Free pressing service for formal wear
- Binoculars in your Suite
- World atlas and country guide for your reference
- Afternoon canapé service
- Daily newsletter, featuring national and international news
- Pair of compact umbrellas for use ashore
- Laundry service discount vouchers
- Carafe of water, replenished daily
*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.
Balcony Junior Suite (BJ)
A welcoming, comfortable space in which to enjoy a relaxing, restful stay, Balmoral's Balcony Junior Suites have all the amenities that guests need during their time on board, plus a private balcony for soaking up sunshine and scenery outside.
- Deck: Highland Deck 10, Bridge Deck 9 & Lido Deck 8
- Size: 279 square feet (approx.)
- Bedroom with twin or double bed
- Sitting area
- Bathroom with bath and/or shower
- Private balcony
- Large windows
- Guests benefit from complimentary Suite Dreams package
Please note, cabins 8057 and 8059 on Lido deck are wheelchair accessible cabins
SUITE DREAMS PACKAGE
Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your time on board Balmoral even more special.
Priority check-in** and a bottle of sparkling wine will ensure you're perfectly relaxed when you are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas, for you to use - ideal for our Scenic Discoveries, where you'll marvel at the beautiful islands, lochs and seascapes Balmoral will cruise past
With our compliments on selected Suite grades.
- Priority check-in
- A welcome bottle of sparkling wine
- Fruit basket (topped up on request throughout your cruise)
- Flowers or plant in your Suite
- Bathrobe and slippers
- Luxury towels
- Free pressing service for formal wear
- Binoculars in your Suite
- World atlas and country guide for your reference
- Afternoon canapé service
- Daily newsletter, featuring national and international news
- Pair of compact umbrellas for use ashore
- Laundry service discount vouchers
- Carafe of water, replenished daily
*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.
Single Balcony Suite (JB)
A welcoming, comfortable space in which to enjoy a relaxing, restful stay, Balmoral's Single Balcony Suites have all the amenities that guests need during their time on board, plus a private balcony for soaking up sunshine and scenery outside.
- Deck: Bridge Deck 9
- Size: 270 square feet (approx.)
- Bedroom with single bed
- Sitting area
- Bathroom with bath/shower
- Private balcony
- Large windows
- Guests benefit from complimentary Suite Dreams package
*Please note that some of the JB grades have 2 beds, but are sold as Single Balcony Suites.
SUITE DREAMS PACKAGE
Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your time on board Balmoral even more special.
Priority check-in** and a bottle of sparkling wine will ensure you're perfectly relaxed when you are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas, for you to use - ideal for our Scenic Discoveries, where you'll marvel at the beautiful islands, lochs and seascapes Balmoral will cruise past
With our compliments on selected Suite grades.
- Priority check-in
- A welcome bottle of sparkling wine
- Fruit basket (topped up on request throughout your cruise)
- Flowers or plant in your Suite
- Bathrobe and slippers
- Luxury towels
- Free pressing service for formal wear
- Binoculars in your Suite
- World atlas and country guide for your reference
- Afternoon canapé service
- Daily newsletter, featuring national and international news
- Pair of compact umbrellas for use ashore
- Laundry service discount vouchers
- Carafe of water, replenished daily
*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.
Balcony Cabin (BA & BC)
Situated on Lido Deck 8 and Bridge Deck 9, Balmoral's Balcony Cabins feature a private balcony on which guests can enjoy the sunshine and scenery in their own outdoor space. Inside, the cabins are spacious and welcoming, and feature all the amenities needed for comfortable stay.
- Deck: Lido Deck 8 and Bridge Deck 9
- Size: 248 - 260 square feet (approx.)
- Bedroom with twin or double bed
- Sitting area
- Bathroom with bath and/or shower
- Private balcony
- Large windows
Single Balcony Cabin (J)
Situated higher on the ship, on Lido Deck 8, and featuring a balcony, Balmoral's J Grade Single Balcony cabins offer guests wonderful views, as well as ample space and all the amenities needed to rest, relax and enjoy their stay.
- Deck: Lido Deck 8
- Size: 218 square feet (approx.)
- Bedroom with double bed and a chair
- Bathroom with bath and/or shower
- Balcony
Please note: Cabins 8061 and 8072 have a small corner balcony (with a restricted view).
Superior Ocean View (A)
Situated on Coral Deck 4, Atlantic Deck 5 and Lido Deck 8, these cabins feature large picture windows, Balmoral's A Grade Superior Ocean View rooms benefit from plenty of natural light and allow guests to enjoy scenic views in comfort from their own private space.
- Deck: Coral Deck 4, Atlantic Deck 5 & Lido Deck 8
- Size: 165-200 square feet (approx.)
- Bedroom with twin or double bed
- Bathroom with bath and shower
- Large picture window
Superior Ocean View (B)
Balmoral's B Grade Superior Ocean View cabins, in addition to all the amenities needed for a comfortable, restful stay, feature a picture window that provides guests with plenty of natural light and fantastic ocean views.
- Deck: Lido Deck 8 & Main Deck 6
- Size: 165 square feet (approx.)
- Bedroom with twin or double bed and a chair
- Bathroom with bath and/or shower
- Large picture window
*Cabins 8073, 8075, 8084 and 8086 on Lido Deck 8 are wheelchair accessible and have a fully restricted window.
Superior Ocean View (C)
For a light, airy feel, and to provide guests with fantastic ocean views, Balmoral's C Grade Superior Ocean View cabins feature a picture window, in addition to all the amenities needed for a comfortable stay on board.
- Deck: Atlantic Deck 5
- Size: 165 square feet (approx.)
- Bedroom with twin or double bed and a chair
- Bathroom with bath and/or shower
- Picture window
Ocean View (D)
In a D Grade Ocean View cabin on Balmoral, guests will benefit from ample space in which to relax, all the amenities they need during their stay, plus plenty of natural light and scenic views provided by the cabin's picture window.
- Deck: Atlantic Deck 5 & Coral Deck 4
- Size: 165 square feet (approx.)
- Bedroom with twin beds and a chair*
- Bathroom with bath and/or shower
- Picture window
* Cabins 4125 and 4128 have a convertible double bed.
Ocean View (E)
In an E Grade Ocean View cabin on Balmoral, guests will benefit from ample space in which to relax, all the amenities they need during their stay, plus plenty of natural light and scenic views provided by the cabin's picture window.
- Deck: Coral Deck 4
- Size: 165 square feet (approx.)
- Bedroom with twin beds and a chair*
- Bathroom with a shower
- Picture window
*The following cabins have a convertible double bed: 4039, 4135, 4137, 4139, 4140, 4142, 4144, 4156 & 4164.
Single Ocean View (K)
In a K Grade Ocean View cabin on Balmoral, guests will benefit from ample space in which to relax, all the amenities they need during their stay, plus plenty of natural light and scenic views provided by the cabin's picture window.
- Deck: Coral Deck 4 and Lido Deck 8
- Size: 165 square feet (approx.)
- Bedroom with bed and a chair
- Bathroom with a shower
- Picture window
Please note that some of the K grades have 2 beds, but are sold as a Single Ocean View cabin.
Ocean View (F)
In addition to all the amenities needed for a comfortable, relaxing stay, the two porthole windows in Balmoral's F Grade Ocean View cabins also provide guests with plenty of soothing natural light and fantastic ocean views.
- Deck: Atlantic Deck 5, Coral Deck 4 & Marina Deck 3
- Size: 165 square feet (approx.)
- Bedroom with twin beds and a chair
- Bathroom with a shower
- Two porthole windows
Single Ocean View (L)
In addition to all the amenities needed for a comfortable, relaxing stay, the porthole window in Balmoral's L Grade Single Ocean View cabins also provide guests with plenty of soothing natural light and fantastic ocean views.
- Deck: Marina Deck 3
- Size: 140 square feet (approx.)
- Bedroom with bed and a chair
- Bathroom with a shower
- Single porthole window
Superior Interior Cabin (G)
Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship's other decks and public areas, G Grade Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.
- Deck: Bridge Deck 9 & Lido Deck 8
- Size: 160 square feet (approx.)
- Bedroom with twin or double bed and a chair
- Bathroom with bath and/or shower
Please note: cabins 9048, 9056 and 9095 on Bridge Deck 9 are wheelchair accessible with a wetroom style en-suite.
Single Superior Interior (M)
Featuring all the amenities and comforts guests need, and positioned closed to stairs and lifts providing easy access to the ship's other decks and public areas, M Grade Single Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.
- Deck: Bridge Deck 9
- Size: 160 square feet (approx.)
- Bedroom with a bed and a chair
- Bathroom with bath and/or shower
Interior Cabin (H)
Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship's other decks and public areas, H Grade Interior cabins on Balmoral are perfect for a relaxing stay on board.
- Deck: Main Deck 6 & Atlantic Deck 5
- Size: 160 square feet (approx.)
- Bedroom with twin or double bed and a chair
- Bathroom with a shower
Interior Cabin (I)
Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship's other decks and public areas, I Grade Interior cabins on Balmoral are perfect for a relaxing stay on board.
- Deck: Atlantic Deck 5, Coral Deck 4 & Marina Deck 3
- Size: 160 square feet (approx.)
- Bedroom with twin or double bed and a chair
- Bathroom with a shower
Single Interior Cabin (N)
Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship's other decks and public areas, N Grade Single Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.
- Deck: Main Deck 6 & Marina Deck 3
- Size: 130 square feet (approx.)
- Bedroom with a bed and a chair
- Bathroom with a shower

Deck Plans
- Marquee Deck 11
- Highland Deck 10
- Bridge Deck 9
- Lido Deck 8
- Lounge Deck 7
- Main Deck 6
- Atlantic Deck 5
- Coral Deck 4
- Marina Deck 3

Dining

Dining is an important part of your cruise with us and there is always plenty of variety for you to enjoy: Delicious five-course dining in our main restaurants; speciality Asian, Italian and Grill dining at our signature restaurant, Colours and Tastes; our casual, self-serve dining restaurant; and, on Bolette and Borealis, there’s a menu of light bites at the poolside during the day.

All our food is freshly prepared on board, including our mouth-wateringly delicious homemade bread.

Our restaurant teams take great pride in the food they prepare for you, and they love nothing more than to chat and share their passion with you.

And, of course, our warm and attentive waiting team are always on hand to assist you.

Our on board dining experience

Each of the main restaurants on our ships are beautifully decorated, where we know you’ll enjoy sampling outstanding food created by our talented chefs, who take great pride in making tasty meals using fresh ingredients, and for our Treats of the Region, they’ll source local ingredients to prepare dishes that are popular in the destinations you’re visiting.

We have two dinner sittings, first sitting is at 6.00pm and second sitting is at 8.00pm*, which you request when you make your booking, and our Maitre’D is more than happy to meet with you to discuss any special dietary requirements you may have.

*Please note second sitting dining time in the main restaurants on embarkation day and on formal evenings will be at 8.15pm.

Our main restaurants are:

Balmoral | Ballindalloch, Avon & Spey Restaurants

Dining at our Speciality restaurants on each of our ships is a really special experience. Our talented chefs are passionate about producing superb dishes, made fresh to order, where each delicious mouthful is an explosion of flavour. Vasco (available on Bolette and Borealis) offers an authentic taste of Goa, where each menu has been created by our Goan chefs, and for a taste of Asian Fusion, Colours & Tastes offers an eclectic combination of flavours in an intimate dining setting.

Colours & Tastes - Our Colours & Tastes restaurant features a tempting variety of Asian Fusion dishes, from spiced grilled meats and seafood to gyozas, dim sum and sushi.

In surroundings as vibrant as the food itself, each dish is lovingly created by our expert chefs and designed to give you an authentic taste of the Orient – with signature dishes from Japan, Thailand, China and the Philippines.

Casual dining

Our casual, self-serve dining experience on Bolette, Borealis and Balmoral offer a feast of delicious dishes for each meal every day, making it incredibly difficult to know which appetising dish to choose! Select from a variety of salads or stir fries, catered to your request, or sample dishes at our Destination stations, where we'll feature meals related to the lovely ports of call you're visiting. They also provide a huge spread of complimentary afternoon tea options, including warm scones with jam and cream, tasty sandwiches and delectable cakes, all freshly baked on board.

Our casual dining restaurants are:

Balmoral | The Thistle

Booking ahead is highly recommended for all our Speciality Dining options, and reservations can be made using the pre-book button in your 'My Cruises' account from 13 weeks before and up to 1 day prior to departure. Please note, there is a £20 per person supplement for Colours & Tastes. Speciality dining booked on board is chargeable at £25 per person*. Our Traditional Afternoon Tea Service is charged at £13 per person.

Ballindalloch Restaurant (complimentary)

Balmoral’s Ballindalloch restaurant offers a fantastic selection of expertly prepared delicious dishes to enjoy. Our delicious five-course á la carte menu changes each evening and is served to you by our attentive and friendly waiting teams.

Choose from mouthwatering steaks, perfectly cooked seafood and freshly made soups; all accompanied by bread baked on board each day. Take the chance to sample our featured Treats of the Region dishes, created in line with some of the destinations you are visiting on your Fred. Olsen cruise.

Fred. Olsen Cruise Lines, Balmoral, Ballindalloch Restaurant 1.jpg

Spey & Avon Restaurants (complimentary)

The Spey and Avon restaurants have been carefully designed to really make the most of the large windows providing natural light and ever-changing views as you enjoy the same delicious five-course á la carte menus that are on offer at the main Ballindalloch restaurant. Freshly cooked breads and soups are on offer, along with succulent steaks, pasta dishes and melt-in-the-mouth desserts. There'll also be treats of the region dishes available for you to try, which are influenced by the destinations you're visiting.

Fred. Olsen Cruise Lines, Balmoral, Spey & Avon Restaurant 1.jpg

The Bookmark Café (complimentary)

The Bookmark Café serves a selection of delicious speciality coffees and quality tea blends. Enjoy a quiet moment with a book or share the experience with good conversation, accompanied by our heavenly fresh chocolates and baked treats. From pralines to Champagne truffles, these mouth-wateringly good treats are too good to miss. If you'd like to make use of your Bookmark Café card - just £25 for 7 hot drinks and a bag of delicious truffles - then our friendly Baristas will be happy to fill your reusable cup with the drink of your choice, to enjoy on a stroll around deck or as you explore ashore.

Fred. Olsen Cruise Lines, Balmoral, The Bookmark Café 1.jpg

Traditional Afternoon Tea

Each day complimentary afternoon tea is served in the Thistle Restaurant with sandwiches, scones and cakes, along with fresh tea and coffee. During selected sea days, guests can book our Traditional Premium Afternoon Tea* experience, with a selection of premium teas served in porcelain teapots, along with elegant finger sandwiches, pastries and warm scones with jam and clotted cream. These can be enjoyed alongside beautiful views from the Observatory Lounge, with musical accompaniment from our on board pianist and the careful attention of white-gloved waiters.

*Booking ahead is highly recommended for all our Speciality Dining options, and reservations can be made using the pre-book button in your 'My Cruises' account from 13 weeks before and up to 1 day prior to departure. Please note, there is a £15 per person supplement for Colours & Tastes. Speciality dining booked on board is chargeable at £20 per person*. Our Traditional Afternoon Tea Service is charged at £13 per person.

Fred. Olsen Cruise Line Guest looking at the Afternoon tea menu.jpg

Colours & Tastes

Our Colours & Tastes restaurant features a tempting journey across Asia, blending bold spices, fresh flavours and the fragrant aromas of the East. From delicate stir-fries to rich curries and creative fusion dishes, every plate is crafted to excite the senses. Embrace the spirit of Italy, where timeless recipes and beautifully balanced flavours take centre stage, bringing together comforting pastas, bright seasonal notes and thoughtfully prepared sauces; or experience the full flavour of the grill, where every steak is hand-cut by our in-house butcher, selected by the chef, seasoned with precision and perfectly seared to lock in the flavours. From juicy, succulent steaks and tender, meaty prawns, to delicious plant-based steaks. Each plate delivers the deep, satisfying tastes of an exceptional grill experience.

Colours & Tastes will offer Asian, Grill and Italian menus on a rotation basis.

The price to book before you cruise will be £20pp, or £25pp if booked on board.

Fred. Olsen Cruise Lines, Balmoral, Colours & Tastes 1.jpg

Thistle Restaurant (complimentary)

The Thistle Restaurant is designed with a light and airy feel, offering guests a more informal and relaxed dining experience, boasting a fresh layout, with stylish soft furnishings. The casual, self-serve dining experience with table-service drinks is perfect for those who prefer not to dine at a set time in the Ballindalloch, Spey and Avon restaurants, or those looking to indulge in a late night snack. You can expect to find an abundance of indulgent dishes, expertly prepared by our on board chefs, with various breakfast, lunch and dinner options, and a tasty selection of complimentary afternoon teas with sandwiches, scones and tempting cakes. There will also be the opportunity to try various dishes in our Treats of the Region section, which are local to the destinations you're visiting on your Fred. Olsen cruise.

Fred. Olsen Cruise Lines, Balmoral, Thistle Restaurant 1.jpg

Room Service (complimentary)

All of our suites and cabins have tea and coffee making facilities included as standard, so you can enjoy a pick-me-up first thing or a relaxing drink at the end of the day. Continental breakfast can be ordered in advance for delivery at your preferred time, while snacks are available from 10am onwards.

For those times when you’d like a little something more, you can also order room service* up until 11pm every day. Choose from a delicious selection of dishes, including soups, salads, sandwiches such as a turkey club or grilled cheese, or hot bites of burgers, hot dogs, and pizzas, followed by sweet treats like chocolate fudge cake or New York cheesecake.

Fred. Olsen Cruise Line Room Service Menu Vegetarian Pizza.jpg

Entertainment

Whether you prefer a peaceful spot with a good book or a full day of activities and entertainment, life on board offers plenty of choice, all in the warm, welcoming atmosphere of our smaller ships.

Once on board, you will find a copy of the Daily Times in your cabin every evening. This will tell you all about the activities and events available on the following day. But in the meantime, here is a taste of what you can enjoy.

Enrichment at Sea

Feed your curiosity with inspiring enrichment talks, arts and crafts workshops, cooking demos and dance lessons. Join behind-the-scenes ship tours or learn from our officers about navigation and chart-reading.

On selected cruises, you can stargaze with astronomy experts from Go Stargazing or look out for marine life with nature specialists ORCA and Ocean Wildlife Encounters, who join us on board to record sightings of the world’s ocean wildlife as part of their vital conservation work.

Time to Unwind

Life on board can be truly relaxing. Take time out on our open decks, enjoy a dip in the pool, unwind in our Jacuzzis where, on Bolette and Borealis, our retractable roofs ensure you can do so all year round, or indulge in a treatment at The Atlantis Spa with our specialist beauticians, hair stylists and therapists.

Each ship also has a quiet library – perfect for catching up on the latest read from our Book Club – and cosy corners for coffee and conversation. For active relaxation, try yoga or Pilates in our ocean-view fitness centres.

Moments of Entertainment

The entertainment on board is varied, vibrant and thoughtfully designed with our guests in mind.

By day, you can take part in guest speaker talks, quizzes, deck games and card tournaments.

In the evening, experience spectacular shows, performances by professional artists, comedians and illusionists, or classical recitals and live music from soloists, singers and bands.

For those who love to dance, we hold plenty of classes. Our Dance Hosts are on hand to accompany the more proficient or teach steps for those keen to learn.

Learn Something New

Your days at sea, especially on longer voyages, are the perfect opportunity to try something you haven’t experienced before.

Learning to play the ukulele, learning to dance or singing in a choir with your fellow guests are not only enriching experiences but fun and sociable too.

On every ship, we have a beautiful, purpose-built studio space dedicated to art and craft, which is fully equipped with easels, paints and art materials.

Here, the lighting is excellent, and you will find it the perfect environment to take part in drawing and painting classes and learn crafts like block printing.

The Marquee Bar

With its large windows, spectacular glass roof and beautiful décor and furnishings, the Marquee Bar provides guests with the perfect place to relax or meet up with new found friends. With a selection of beers, wines and expertly-created cocktails available, it's the perfect venue for a pre or post-dinner drink, or for joining your fellow guests after enjoying a day ashore.

The Observatory

The Observatory has spectacular panoramic views and is a wonderful lounge to enjoy a drink in as you take a seat in one of the comfortable chairs by the lounge's large windows - ideal for our scenic cruising of points of interest, tiny islands and iconic sights that you'll observe from this perfect viewpoint. As we head into the evening, the Observatory comes to life with music and singing from our resident live bands, and you'll have the choice of a selection of champagnes, sparkling cocktails or mocktails to add an extra touch of glamour to your on board experience.

Lido Bar and Lounge

Our spacious and sociable Lido Lounge & Bar is the perfect place to enjoy a refreshing drink and chat with our friendly staff and your fellow guests. Popular both before and after dinner, the bar has large panoramic windows overlooking the aft pool, allowing natural light to flow through; while the lounge is perfect for enjoying music from our resident musicians.

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Morning Light Pub

Named after one of the largest sailing ships owned by the Olsen family in 1892 and decorated to resemble a British pub, the Morning Light Pub has a welcoming atmosphere and traditional style. Open throughout the day and the evening, it’s the ideal place to relax and socialise with friends both old and new. Featuring a well-stocked bar with a collection of beer and cider, including both British and international classics, and a selection from independent breweries close to our office in Ipswich, sip a drink and listen to our resident singers and guitarists, or take part in the popular (and competitive!) Fred. Olsen quiz.

The Serenity Tea Room

The Serenity Tea Room has been designed with quiet beauty and gentle elegance in mind. The colours are pale and powder-soft, and the furnishings are inspired by Chinese silks and rare orchids. During the day, we serve a refreshing menu of unusual loose-leaf teas and herbal infusions from the East, or a rare tea-tasting experience where you can learn about each tea’s story and origin. Join us for a relaxing tea-inspired cocktail, such as the refreshing Lemongrass Mojito or Lime & Mint Mar-tea-ni, or a selection of cold beers including specialities from Japan, Singapore and Thailand. We also offer a non-alcoholic cocktail or two, based on Sri Lankan and Chinese teas.

Neptune Lounge

Join us in the Neptune Lounge as we put on memorable shows for you, along with guest comedians, singers and magicians who’ll delight and entertain you; and come along to our popular Captain’s Welcome and Farewell parties. During the day, the Neptune Lounge is used for our guest speakers who will share their knowledge with you, delivering fascinating talks and activities, designed to give you a deeper understanding of the destinations you’ll be visiting. It's also the perfect place to attend our 'Audience with...'sessions, where you can learn about how much work goes into our shows or hear about life as a ship's Captain or officer.

Card Room

Featuring plenty of card tables and comfortable chairs, the Card Room on board Balmoral provides guests with a quiet, relaxing space to enjoy a competitive hand or two, or simply a bit of fun. Bridge is always a popular pursuit on board, so you're sure to find players up for a challenge. On some cruises, Bridge tuition is on offer to help you develop your skills.

The Botanical Room

Designed in shades of lush greens and vibrant yellows, the Botanical Room aboard Balmoral offers a warm and inviting space for guests to unwind. Here, you can delve into a collection of magazines and books celebrating gardening, flowers, plant care, and the incredible diversity of flora around the world, in peaceful surroundings adorned with plush seating.

The Earth Room

Our serene Earth Room is designed for those inspired by and curious about our remarkable planet. Featuring a unique collection of books individually picked by Fred. Olsen, covering topics like evolution, climate change, recycling, carbon footprints, and fossil fuels, along with tips on how we can all live more sustainably. There are also videos to view and digital literature to read, all of which are intended to be thought-provoking and conversation starters, making the Earth Room ideal for small groups to discuss relevant issues or simply learn more about our extraordinary world.

Boutique Shopping

The shops on board Balmoral offer everything you may want or need during your time on board, whether you're treating yourself or a loved one to a holiday gift or simply needing some essentials. Visit the Boutique Shop for perfumes, colognes and much more at Duty Free prices, or select from our superb range of Fred. Olsen branded merchandise, including casual tshirts, jackets and gilets, tote bags and rucksacks, travel mugs for taking your coffee from the Bookmark Café ashore, or lanyards for your all-important cabin card, all at our dedicated Sea Cove shop. If you need essentials, you'll find everything from sun cream, shampoo and toothpaste to books and snacks too, and you could also bring home something special from the Jewellery Shop.

Health and Fitness

What better environments to find total relaxation in than the beautiful spas on all three of our ships?

Floor to ceiling windows offer unparalleled views of the blue skies and cobalt waters while you are pampered and cared for by our specialist beauticians, hair stylists and therapists.

Our Fitness Centres also claim some of the most spectacular views of any gyms in the world – views that are constantly changing, of course. The perfect setting for a good workout, yoga or pilates session.

And once you’ve finished your activity, how about relaxing and unwinding in our swimming pools and Jacuzzis.

Pools & Jacuzzis (Pool, Whirlpool/Jacuzzi)

Keep fit by swimming a few lengths, or cool down after relaxing in the sunshine on deck in either of Balmoral’s large, heated saltwater pools. Located in the centre of Marquee Deck and at the stern of the ship on Lounge Deck, both pools are surrounded by open deck space and plenty of loungers, so are perfect for soaking up the sunshine or losing yourself in a good book. For blissful relaxation, head for the Jacuzzi and let the warm, bubbling water soak any cares away, while you chat with fellow guests.

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Atlantis Spa and Salon (Spa)

Our Atlantis Spa provides soothing surroundings for our guests relaxation and enjoyment. Large picture windows are perfect for offering scenic cruising points or ocean views, so indulge in the ultimate relaxation for the mind, body and soul in our tranquil setting as our Spa team on board Balmoral pamper you. With a wide range of luxurious treatments on offer, including massages, manicures, pedicures, relaxation treatments and hairdressing; you'll leave feeling completely energised and revitalised, or feeling fabulous with a new cut or style.

The Atlantis Spa can be pre booked 13 weeks in advance, via your My Cruises account.

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Fitness Centre (Gym)

If you enjoy working out, Balmoral's Fitness Centre is fully equipped with all the modern facilities and equipment you'd expect to find in your gym back home, including running machines, bikes, cross trainers, weight machines and free weights. On board Balmoral and across our fleet of ships, we run a variety of complimentary yoga, pilates or stretching classes in the Fitness Centre, which are suitable for everyone from beginners to regular gym-goers, run by our fully qualified Fitness Instructors. Join us for an invigorating Walk a Mile session or a relaxing sunrise pilates or yoga class out on deck. We also have circuits, fitball or legs, bums & tums sessions. Details of classes can be found in your Daily Times each day.

Or, treat yourself to Personal Training sessions with our fully qualified, friendly trainers, where you can receive a one-to-one programme tailored just to your needs.

Stay in shape on your holiday in our fully-equipped Fitness Centres on board our ships.

Our friendly, fully-qualified fitness instructors will be on hand to assist you on the treadmills, rowing machines, exercise bikes and free weights.

Why not take a fitness class? Guests can enjoy our complimentary yoga, aerobics, stretch and tone or pilates classes while cruising. Or, for a more relaxing workout, enjoy the sea views with the ‘walk a mile’ group, as you stroll your ship's deck at your a leisurely pace, or swim a few lengths of the pool.

Locations of the Fitness Centres on board each ship are as follows:

Balmoral - Highland Deck 10

Details of opening hours will be in your Daily Times. The minimum age to use the Fitness Centre is 18 years.

Personal Training & Fitness Classes

This low-impact exercise emphasises the use of your abdominal muscles, lower back, hips and thighs to help improve flexibility, build muscular strength and enhance movement.

Yoga | 45 mins | Complimentary

This class focuses on the core elements of flexibility, strength, power, and balance. You will be taken through a series of different poses to give your entire body a complete flexibility and toning workout.

Fitball | 45 mins | Complimentary

This core strengthening class is designed to improve your range of motion, strength, stability co-ordination and balance. Fitball provides a thorough workout which helps to develop a stronger core, correct posture and improve body alignment.

Dyna-Band | 45 mins | Complimentary

Resistance bands are easy to use, effective and perfect for beginners. Enabling you to focus on specific areas of your body, they are great for toning and sculpting muscles. Used correctly, they are also great for a full body workout.

Stretch & Relax | 45 mins | Complimentary

This series of slow and gentle, low-intensity exercises and stretches help to maintain your balance, improve flexibility and to relax and focus your mind.

Abdominal | 30 mins

This class is designed to improve the abdominal muscles which have a crucial role in posture, supporting the spine, stability and respiratory functions such as breathing.

Exercise To Music | 30 mins

This fun class combines a variety of techniques to offer a great low-impact cardio workout, improving the strength and movement of your muscles and joints, while promoting a healthy heart.

Legs, Bums & Tums | 30 mins
Great for building and strengthening key muscles, this class includes a combination of movements to target the lower body, shaping and toning your lower body while improving flexibility.

Please note some classes have a limited capacity and can only be booked once on board with the Reception in The Atlantis Spa.

Nutrition

Body composition analysis | 45 mins | £32.50

Body composition analysis is a physical test that accurately measures your body fat and the amount of lean tissue you have, which includes your muscle, water, bone and organs. Accurate assessment of body composition allows you to plan sensible nutrition and exercise programmes based on your body fat and lean tissue percentage.

Food Detective™ | 45 mins | £98

This is a blood test that measures IgG antibodies which may be linked to inflammatory conditions in the body, manifesting in a range of health issues. You don’t have to send off a sample and wait weeks to receive results, simply visit the Atlantis Spa for a Food Detective™ check instead. Simple, safe, accurate and fast. Food Detective™ is the world’s first test for food intolerance.

Nutrition consultation | 45 min | £26

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Fitness Classes (Exercise Class)

Whilst a Fred. Olsen cruise is about relaxing and enjoying some time away from daily life, we understand that many of our guests like to continue their fitness routine even when they're on board our smaller ships.

This is why our ships feature fully-equipped Fitness Centres, and we offer a wide range of complimentary fitness classes - perfect for beginners and experience gym-goers alike - too. Guests can join our instructors for Pilates, Yoga, Fitball and much more, and all at no extra cost.

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Useful Information

Special Dietary Requirements

On board all of our ships, we do our best to accommodate most dietary requests. So, vegetarian, vegan, low fat, low cholesterol, low salt, dairy-free, lactose-free, wheat-free and gluten-free food are all catered for.

We also kindly request that you make us aware of any special dietary requests at the time of booking or by calling our Guest Services Team on 0800 0355 145. We’ll do our best to source exact products, or provide certain foods, such as diabetic desserts. Guests with food allergies or intolerances will also have the opportunity to speak to the Maitre ’d or Executive Chef once on board to discuss any requirements.

We can also provide a vegan option for our Traditional Afternoon Tea service, which is available on all sea days.

Please note that we may not be able to source specific brands given our location or the availability at local ports.

Dress Code

Packing for your cruise holiday with Fred. Olsen is simple. The dress code is designed to ensure you feel relaxed and comfortable during your days and evenings on board, as well as your time ashore. This handy guide will help you decide what to pack for your cruise holiday.

Daywear - On board

Whether enjoying the sea views from the deck, or participating in the many activities available, we want you to feel at ease. Casual wear is perfectly acceptable for your days on board with many guests opting for shorts and a T-shirt or polo shirt while cruising in sunny climes, and a pair of light-weight trousers and a sweater or jacket for cooler daytime temperatures.

Whilst on deck, bathing suits are a must to ensure you can make the most of the pools and Jacuzzis on board. A pair of flip flops or sandals are advisable as the decks can sometimes get very warm (please take care, as the decks can be slippery too). A T-shirt and casual shorts is often preferred for lounging by the pool. Don’t forget your hat, sunglasses and sun cream, as the sun can be a lot stronger at sea.

Ashore

The weather can vary greatly depending on your destination and the time of year you cruise. For warm weather destinations like the Canaries, Mediterranean and the Caribbean, typical summertime wear such as T-shirts, shorts or swimwear are fine. For Shore Tours that include visits to churches, museums or cathedrals, it is advisable to dress a little more conservatively.

For cruises to cooler destinations, a pair of trousers, a jumper or jacket and a raincoat are recommended, as the weather can be changeable.

Whichever type of cruise you choose to embark on, a pair of comfortable walking shoes is strongly recommended to explore some of the fabulous destinations you will be visiting in comfort.

Evening wear

Evening wear is simple on a Fred. Olsen cruise; most evenings are Smart Casual with a Formal Night or two providing the chance to dress up. And just to add some fun to the cruise, there may also be some optional Theme Nights on longer sailings.

Smart Casual Evenings

Most evenings on board have a smart casual dress code. Dresses and skirts or a pair of trousers, chinos or dark jeans, coupled with a polo shirt, shirt or blouse. Some guests opt to wear a jacket and tie too, but the choice is yours.

Formal Evenings

Cruises of five nights or longer will have at least one Formal Evening - this is your chance to ‘dress to impress’ and add glitz and glamour to your dining experience.

Most men opt to wear either a dinner jacket, or dark suit and tie. Ladies are often seen looking fabulous in dresses, gowns, evening suits or a sparkly top with smart trousers or a skirt.

Casual Dining

On any evening, you have the option to dine in our casual, self-serve restaurant. While we request that guests dress appropriately – avoiding swimwear and loungewear – this option offers a casual dress code for a more relaxed dining experience at a time that suits you.

Smoking Policy

Smoking is only permitted in our designated public smoking areas on board. This applies to cigarettes, cigars, pipes and electronic cigarettes. In any other locations including inside spaces, cabin balconies and open deck areas, any form of smoking is not permitted. The designated smoking areas on board are:

Please ask a member of staff for the designated smoking areas when you board your ship.

Designated smoking areas on board are as follows:

Borealis

Deck 8 aft – starboard side
Deck 9 forward – starboard side

Bolette

Deck 8 aft – starboard side
Deck 9 forward – starboard side

Balmoral

Deck 7 starboard side
Deck 8 and 9 aft - starboard side
Deck 11 starboard side - outside Marquee Bar

Mobility

Fred. Olsen Cruise Lines warmly welcomes guests dependent on the use of a wheelchair/scooter for mobility on all vessels within our fleet. However, with the very different nature of a holiday at sea when compared to one on land it is essential you are accompanied by an able-bodied companion who is responsible for providing any assistance that you may require both on board and ashore. On board we are unable to offer any sustained or long-term assistance.

To ensure a safe and comfortable cruise for our guests with reduced mobility, any guest who uses a wheelchair or mobility scooter must book an accessible cabin. This allows us to provide the appropriate space, care and equipment throughout your time on board. It also means that in the unlikely event of an emergency we can quickly locate and support you, along with all guests who may need additional assistance.

If it transpires that any guests with limited mobility are unable to cope on board you will be required to meet with a senior officer to discuss the situation, and in extreme circumstances asked to disembark the vessel at your own expense. If in any doubt prior to departure as to whether we can safely accept the guest for passage, we do reserve the right to insist a guest is accompanied by an able-bodied companion.

The number of guests either reliant upon the use of a wheelchair/scooter, or with reduced mobility, that we can accept is governed by the number of crew we can assign to assist disabled/mobility impaired guests in the unlikely event of an emergency. This is in accordance with the International Maritime Organisation’s convention on ‘Safety of Life at Sea‘ (SOLAS), governing the safe evacuation of a vessel within 30 minutes of the emergency alarm being sounded. This regulation is not superseded by the EU Passenger Bill of Rights Regulation 1177/2010, effective 18 December 2012, concerning the rights of passengers when travelling by sea or inland waterways.

Please Note: All guests will be required to store mobility devices in their cabin on board and will not be permitted to leave them outside in corridors and stairwells, or have them stored on board.

If you would like to hire mobility equipment to take on your cruise, please contact the following companies:

For hire in Southampton: Mobility at Sea 0800 328 1699
For hire in Newcastle and Liverpool: Mobility Hire 0800 111 6234

Deaf and visually impaired guests

As with mobility impaired guests we would strongly recommend guests are accompanied by an able-bodied companion to assist them both on board and ashore.

If you have a hearing impairment and are unable to hear alarms/announcements a portable kit can be requested for your cabin. This includes a wireless doorbell, optical smoke alarm, flashing strobe light and vibrating pillow pad. Infra-red hearing loops are fitted on all vessels, with headsets available from Guest Services, for use in the main ‘Neptune Lounge’, please note that this headset system is not suitable for people who wear permanently inserted hearing devices. In the event of an emergency our specifically trained and assigned crew will come directly to your cabin. Please advise us of any serious hearing impairments in advance.

Environmental

At Fred. Olsen we are committed to reducing the impact we have on the environment around us.

With our ships sailing to the four corners of the earth, we want to minimise the impact we make on all the beautiful places we visit and ensure that they are protected for future generations. As a company, we strive to comply with all environmental requirements and take steps to exceed them whenever possible.

Continuing our ongoing efforts to help alleviate plastic pollution and its global environmental impact, single use plastic water bottles∘ are no longer available to purchase throughout our fleet, for guests or crew, and glass carafes, which are replenished daily, are in use in all cabins.

Guests can bring their own refillable water bottles, or purchase on board in the ship's Port Shop; these can be filled in any of our bars, and we are in the process of installing water stations across the fleet.

Little changes can make a big difference

We have removed all single-use coffee cups, plastic cutlery and plastic straws
Plastic jam and butter portions have been replaced with refillable options
New linen bags have replaced plastic laundry bags
The consumption of cling film in The Galley has been reduced
Ropes are now used to secure items during rough seas rather than plastic
Wooden pencils are provided in cabins, instead of plastic pens
All printed marketing communication is on responsibly sourced FSC approved paper

Refill your water bottle!

We are excited to be supporting the Refill Campaign, run by environmental campaigning organisation City to Sea, to raise awareness of the impact of single-use plastic water bottles on the environment, and encourage people to use refillable water bottles instead.

A million plastic bottles are bought around the world every minute and it’s predicted that figure will rise by another 20% by 2021.

Find out more about how you could save money, stay hydrated and help prevent plastic pollution at source with Refill.

Download the Refill app to find your nearest station today and become a 'Refill Champion'.

Fuel

Taking great care of our ships

We are proud to operate a fleet of three classic, smaller-sized ships. Rather than build new vessels, we invest in our ships to prolong their lifecycle, so that we can keep them sailing for many years to come.

We know that our guests love our ships as much as we do, and we take great pride in maintaining them to the highest standard. Each ship undergoes regular, multi-million-pound dry dock programmes, which include technical and mechanical upgrades and enhancements to guest areas.

Sustainable fuels

Following a successful trial in 2024, our ship Borealis is now sailing a share of her itineraries using biofuel. We will continue our research and trials in this field as we work to roll biofuel out across our fleet.

Waste Recycling

From our guest cabins to our galleys, we take care to sort all waste on board, with materials such as plastic, cardboard, paper, metal, and glass separated and prepared for recycling ashore. We’ve also removed single-use plastic bottles across the fleet, along with plastic straws, stirrers, and other disposable plastic items - helping to reduce unnecessary waste and protect the environments we visit.

Medical Facilities

For your peace of mind, all of our cruise ships have a Medical Centre offering primary and emergency care, with a doctor and/or nurse on call at all times. All our cruise ships also have two qualified nurses on board. The Medical Centres operate outside of British and European health services and charges are levied for consultations, investigations, prescriptions and room visits. A scale of charges is displayed in each Medical Centre, and charges incurred will be billed to your on board account. We would ask that any guest taking medication brings adequate supplies to last the duration of the cruise. Please ensure you pack medication in your hand luggage, if required, en route to your ship.

Wi-Fi

Staying connected with friends and family at home whilst on a Fred. Olsen cruise has never been easier.

With our new fast Starlink maritime service you’ll be able to connect to the internet via your smartphone, tablet, laptop and other devices to send email, keep up-to-date with the latest news and share your holiday experiences on social media as you cruise.

Simply connect to the guest WiFi aboard, create an account and select your desired internet package and you’re good to go. WiFi is available throughout our ships, so you can connect to the internet whilst relaxing in any of our public areas. Any charges will be charged directly to your on-board account. Find out more here.

Suite Dreams Package

Our Suite Dreams package comes with our compliments in all our Suites. On arrival, you’ll be welcomed with a bottle of sparkling wine and a fresh fruit bowl – which will be topped-up anytime during your cruise at your request.

To assist you on your voyage of discovery, you’ll find a pair of binoculars, a world atlas and a country guide,as well as a complimentary shuttle service to the local centre, if berthed more than one mile away (*unless local restrictions prevent this service). A newsletter with domestic and international news is delivered to your room daily, along with a selection of delicious canapés.

We know it’s the little details that make all the difference, and the inclusion of extras such as luxury towels, bathrobes and slippers, complimentary water, free pressing service and laundry vouchers ensures your Suite Dreams package is a valued treat.

Suite Dreams benefits include*:

Dedicated check-in on cruises departing from the UK**
A welcome bottle of sparkling wine
Fruit basket (topped up on request throughout your cruise)
Flowers or plant in your Suite
Bathrobe and slippers
Luxury towels
Free pressing service for formal wear
Binoculars in your Suite
World atlas and country guide for your reference
Afternoon canapé service
Daily newsletter, featuring national and international news
Pair of compact umbrellas for use ashore
Laundry service discount vouchers
Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Guide Dogs / Assistance Dogs

Guide dogs (assistance dogs) are warmly welcomed on board all our cruise ships.

In order to offer an enjoyable and safe cruise experience for both you and your dog, we kindly request you complete the ‘Assistance Dog Travel Application Form’. This can be obtained by contacting the Guest Services Department on 0800 0355 145 or via e-mailing guest.services@fredolsen.co.uk. We request that guests advise us before travelling that they wish to bring an Assistance Dog on board, and that all relevant application forms are completed.

The following items must be included in the application*:

Pet Passport

Pet Passport We require a copy of all pages, including your pet's microchip number and confirmed rabies vaccination, which must be administered at least 21 days prior to travel, and valid for the duration of the cruise.

Training Certificate

Training Certificate A copy of the training certificate from ADI (Assistance Dogs International) or IGDF (International Guide Dog Federation).

Tapeworm Treatment Appointment

Tapeworm Treatment Appointment Confirmation of a pre-booked overseas veterinary appointment for tapeworm treatment. This is a mandatory requirement between 24-120 hours prior to return to the UK. We strongly advise you book this appointment for the penultimate port of call (if within the mandatory time period) to avoid any issues should the final port of call be missed for any unforeseeable reason. Exceptions include sailings direct from Ireland, Finland, Norway or Malta. Please note: other EU countries also have tapeworm compliance requirements if you are not travelling to that country directly from the UK (i.e. the ship makes a call in another country first).

*If for any reason, after submitting the application, your request is denied by the Animal & Plant Health Agency (APHA), you are entitled to cancel your booking free of charge. Please be aware that it can take time to process applications with APHA, so please submit your request at the earliest possible opportunity to avoid disappointment. Terms & conditions apply.

Laundry Services

All of our ships have at least one fully equipped Laundry Room, complete with self service washing machines filled with with detergent and softener. Just collect a token from Guest Services (there is a small fee of £3.00 for this service) and pop it in the machine. Also in the Laundry Rooms are tumble driers, irons and ironing boards.

Or, let us do your laundry! A laundry bag will be supplied to you in your cabin welcome pack for your use, if you wish to return home with a case full of clean clothes. Simply fill the laundry bag with the items you need washing, and your cabin attendant will whisk them away for our 'wash and fold service'. Full details of prices can be found in your cabin welcome pack.

Please note: travel irons and steamers are not permitted on any of our cruise ships.

Premium Drinks Package

By upgrading to our Premium Drinks Package, you can enjoy a wide selection of premium wines, spirits and cocktails all day, every day – so you can savour that extra glass of your favourite tipple without worrying about the bar bill. It’s all taken care of.

The package starts from £32 per person, per night on cruises of 70 nights or more, so if you’d like to enjoy your drink of choice more than four times a day, it offers excellent value.*

*Based on a 70-night cruise with a package cost of £32 per person, per night. Typical drink price used for calculation: £8 (e.g. spirit and mixer).

What's included

All Cocktails and Mocktails
Soft Drinks (excluding Red Bull)
Liqueurs and Speciality Spirits
Lager, Ale and Cider
Red, White and Rosé Wine by the glass
Sparkling Wine by the glass
Alcohol-free Spirits and Wine by the glass
Spirits and Mixers
Whisky and Brandy (excluding premium brands)
Sherry, Madeira, Port and Vermouth

With our Premium Drinks Package, you’ll also enjoy:

25% off Red, White and Rosé wines by the bottle (including alcohol-free)
25% off Premium Whiskies and Brandies
10% off Champagne and Sparkling Wine by the bottle
10% off Dessert Wine

Please note: Some exclusions apply to our Premium Drinks Package, including 750ml glass bottles of mineral water; Red Bull; speciality coffee and drinks from our Bookmark Café and Serenity Tea Room.

Is there a limit on the quantity of drinks that guests can enjoy?

There is no set limit to the number of drinks our guests can enjoy, and we will always treat you as an adult. We operate a Responsible Service of Alcohol policy on board all our ships and reserve the right to restrict or pause consumption where necessary to ensure the safety and enjoyment of all.

PRICES

ADVANCE PURCHASE

1 - 5 nights. - £44 per person per night
6 - 27 nights - £40 per person per night
28 - 69 nights - £36 per person per night
70+ nights - £32 per person per night

ON BOARD PURCHASE

1 - 5 nights - £48 per person per night
6 - 27 nights - £44 per person per night
28 - 69 nights - £40 per person per night
70+ nights - £36 per person per night

Fred. Olsen Cruise Lines - Balmoral

Accommodation